Frequently Asked Questions

Select a Question Where is my compensation check? When will I receive it? I received a survey, but there is no compensation check enclosed? May I please have my compensation check and/or future surveys sent to a different address? Can my check be written to a charity? Has my compensation check been cashed and by whom? Will I be paid for a completed survey received after the return date listed on the survey? If I am not compensated, will my survey still be used in the study? Why did I receive a W-9 Form? Why must I provide my social security number? Who should fill out a COMSORT survey? What is this survey about? What is the data used for? What constitutes a completed survey? What if my survey is not considered completed? Who sponsors it? Are my answers confidential? How do I know COMSORT received my survey? I received more than one of the same survey-do I need to complete another one? Can I be added to your mailing list? Can I be removed from your mailing list?

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For additional inquiries not listed here, please send an email to COMSORT_Info@comsort.com or contact COMSORT directly.

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